Explore how users navigate features throughout a conference app

As a new hire at an organization hosting an annual conference in two months with nearly 17K attendees I was asked to survey, interview, research both attendees and the conference app

Deliverables: Mobile app research, usability testing, surveys, analysis and KPIs

Team: My Role - UX (Researcher), Key Stakeholders, Vendor Development Team

Duration: 2 week sprint

Used as a resource for annual international conference mobile app for next iteration